Notaries are in breach of their professional ethics when they fail to fulfill their obligations through their conduct, their lack of integrity or diligence or any other infraction of the Professional Code, the Notaries Act, the Code of ethics of notaries or the other regulations to which they are subject.
The Investigations and Litigation Department ensures the protection of the public by conducting investigations on the basis of reports indicating that a notary has not complied with the laws and regulations governing the profession. The majority of notaries provide quality services, but it is possible that you may be dissatisfied with the services you received from a notary.
Before submitting a request for an inquiry:
- Contact your notary
Before filing a complaint, contact your notary to inform them of your dissatisfaction or to request an explanation. For example, you want to know when you can expect a copy of a notarized deed or a cheque. Your notary will be able to provide you with this information.
Are you looking for legal information?
If you are looking for general legal information, we suggest that you check our frequently asked questions. There you will find answers to many questions about liquidating successions, selling property and other subjects.
For legal advice, do not hesitate to consult a notary.
Submitting a request for an inquiry by the Syndic
Submitting a request for an inquiry by yourself
If you wish to file a complaint against a notary for breach of ethics, you are strongly recommended to contact the Investigations and Litigation Department by making a request for an investigation. The latter enjoys broad investigative powers which make him the best qualified professional to exercise this remedy.
However, it is also possible to file a complaint against a notary or an ex-notary by preparing your file yourself.