In order to ensure the protection of the public and of users of notarial services, the Chambre des notaires offers various remedies depending on the type of problem encountered. Find out which remedy is appropriate for your situation and follow the steps to submit a request or to file a complaint against a notary.
Compensation for improper use of funds
The Compensation Fund of the Chambre des notaires compensates a claimant in the event of improper use of money or property entrusted to a notary.
Professional misconduct or error
Anyone who suffers harm due to the professional error of a notary may submit a claim to the Professional Liability Insurance Fund of the Chambre des notaires du Québec
When there is a dispute between a client and a notary about an account for fees (bill), whether it has been paid or not, the client can use the conciliation process for accounts for fees offered by the Chambre des notaires du Québec.
Recourse for breaches of professional ethics or disciplinary infractions
Notaries are in breach of their professional ethics when they fail to fulfill their obligations through their conduct, their lack of integrity or diligence or any other infraction of the Professional Code, the Notaries Act, the Code of ethics of notaries or the other regulations to which they are subject.