A notary must obtain a financial institution’s signature on the acquittance, and some financial institutions take several weeks to review files before signing. The notary must then register the acquittance in the land register so that the creditor’s mortgage rights are officially cancelled. Land registry processing times also vary from one location to another. In general, the time limit to register cancellations in the land register is longer than that to register rights. There are thus many steps to be completed before you receive a copy of the acquittance. The notary’s obligation is to exercise due diligence. We suggest that you call your notary’s office or your financial institution to verify the status of your request. If you have not received your copy after six months, write to the notary in question and give them ten days to send it to you. If you still do not get an answer, you may file a request for an inquiry with the Office of the Syndic of the Chambre des notaires.
Some notaries are accredited by the Order to act as identity verification agents (IVAs). These notaries are authorized by some government organizations to certify the identity of clients who want keys or certificates (digital signatures) to undertake electronic exchanges with them.